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    • Onboarding and Campaign Setup
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    • Best practices – Responses and Intent management
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      • SAR Standard responses for clients
    • Sopro Data Management
    • Understanding IP Matching Limitations in Website Visitor Identification
  • Assignment_Turned_In Onboarding and Campaign setup

    • Email deliverability
    • Generative Messaging
    • Subdomain – Sopro technical setup
    • Your Sopro onboarding journey, at a glance
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    • CRM integration roadmap
  • mobile_chat Webchat guide

    • Getting started
      • Building a Chat Flow
      • Testing a Chat Flow
      • Launching your Chat Flow
      • Chatbot Appearance
      • Custom CSS
      • Image dimensions
      • Pop-up messages
    • Chat flow
      • Trigger
      • Send message
      • Collect Input
      • Buttons
      • Carousel
      • Calendar
      • Send an Email
      • Condition
      • Talk to human
      • Slider
      • Collect file
      • Delay
      • Form
    • Integrations
      • Slack Integration
    • Live chat
      • Overview
      • Screen
      • Settings
      • Creating views
      • Adding labels
      • Saved replies
      • Human handover settings
    • Troubleshooting
      • Cloning Bots
      • Connecting Action Blocks
      • Creating Loops
      • Setting up Fallback Variables
      • Image Dimensions
    • Analytics
      • Chatbot Analytics
      • Agent Analytics
  • Linked_Services Sopro Supplementary Services

    • Sopro IP Lookups
      • Sopro IP Lookups (EU)
      • Sopro IP Lookups (UK)
      • Sopro IP Lookups (US)
    • Sopro Phone Numbers
      • Sopro Phone Numbers (EU)
      • Sopro Phone Numbers (UK)
      • Sopro Phone Numbers (US)
    • Supplementary Services Rate Card
    • Sopro Letters
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Webchat guide

We understand that using a new product can sometimes be challenging, so we’re here to assist you every step of the way.
Whether you’re a new customer or a long-time user, we’ve covered you with comprehensive guides, tutorials, and troubleshooting tips to ensure a seamless experience.
Getting started
  • Building a Chat Flow
  • Testing a Chat Flow
  • Launching your Chat Flow
  • Chatbot Appearance
  • Custom CSS
  • Image dimensions
  • Pop-up messages
Chat flow
  • Trigger
  • Send message
  • Collect Input
  • Buttons
  • Carousel
  • Calendar
  • Send an Email
  • Condition
  • Talk to human
  • Slider
  • Collect file
  • Delay
  • Form
Integrations
  • Slack Integration
Live chat
  • Overview
  • Screen
  • Settings
  • Creating views
  • Adding labels
  • Saved replies
  • Human handover settings
Troubleshooting
  • Cloning Bots
  • Connecting Action Blocks
  • Creating Loops
  • Setting up Fallback Variables
  • Image Dimensions
Analytics
  • Chatbot Analytics
  • Agent Analytics
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